Why HubSpot Users Need WhatsApp

HubSpot has no native WhatsApp marketing. SMS is limited to US/Canada/UK. And email open rates are declining (averaging 20%). Meanwhile, WhatsApp has 2.7 billion users and 98% open rates.

HiMail.ai adds WhatsApp to your HubSpot stack—without replacing anything. Use your existing CRM data to power WhatsApp campaigns, and log every conversation back to the contact timeline.

The Gap
The WhatsApp channel HubSpot doesn't offer

HubSpot's SMS reaches 3 countries. WhatsApp reaches 2.7 billion users globally with 98% open rates. Add it to HubSpot in 10 minutes.

What Syncs with HubSpot

👤
Contact Properties
All contact fields sync bi-directionally. Use HubSpot properties to personalize WhatsApp messages.
🏢
Company Records
Company data available for account-based messaging and B2B campaigns.
💼
Deal/Pipeline Data
Trigger WhatsApp messages based on deal stage changes and pipeline events.
📋
Lists & Segments
HubSpot lists sync automatically for targeted WhatsApp campaigns.
📝
Activity Timeline
Every WhatsApp conversation logged in HubSpot timeline for full visibility.
🏷️
Custom Properties
Map custom HubSpot properties to HiMail.ai for advanced personalization.

Automated Triggers

Set up WhatsApp + Email automations triggered by HubSpot events:

New Contact Created
Welcome sequence via WhatsApp when new contacts are added to HubSpot.
→ 78% choose first responder
Deal Stage Change
Stage-specific messaging. "Proposal Sent" triggers check-in message.
→ 3x higher response rate
Form Submission
Instant WhatsApp follow-up when forms are submitted. Beat competitors to response.
→ Speed to lead advantage
Meeting Booked
WhatsApp confirmation and reminders for HubSpot meetings.
→ 50% fewer no-shows

HiMail.ai vs HubSpot Native

Feature HiMail.ai + HubSpot HubSpot Native
WhatsApp Marketing Full features Not available
Email Marketing Yes Yes
SMS Marketing Via integration US/CA/UK only
Global Messaging 2.7B WhatsApp users Limited regions
Rich Media Messages Images, carousels, buttons Text SMS only
CRM Sync Bi-directional Native

Frequently Asked Questions

How does the HubSpot connection work?

Connect via OAuth in your HiMail.ai dashboard. Click "Connect HubSpot," authorize the connection, and data starts syncing automatically. Takes about 10 minutes.

Which HubSpot plans are supported?

Our integration works with HubSpot Free, Starter, Professional, and Enterprise. Some features (like workflow triggers) require HubSpot Professional or above.

Are WhatsApp conversations logged in HubSpot?

Yes! Every WhatsApp message (sent and received) is logged in the contact's activity timeline. Your sales team sees full conversation history directly in HubSpot.

Can I use HubSpot workflows to trigger WhatsApp?

Yes. We support HubSpot workflow webhooks, so you can trigger WhatsApp messages from any HubSpot workflow action. Requires HubSpot Professional or Enterprise.