How the Shopify Integration Works

Connect your Shopify store to HiMail.ai in minutes. No coding required. Once connected, you can send WhatsApp messages and emails based on any Shopify event—orders, carts, customers, and more.

1
Connect Store
One-click OAuth connection. Authorize HiMail.ai in your Shopify admin.
2
Sync Data
Customers, orders, and products sync automatically in real-time.
3
Launch Automations
Activate pre-built flows or create custom WhatsApp + Email sequences.
Quick Setup
From install to first automation in under 5 minutes

Our native Shopify integration handles all the complexity. You focus on marketing—we handle the technical connection.

What Data Syncs

HiMail.ai syncs all the Shopify data you need for powerful marketing automation:

Customer profiles & contact info
Order history & status
Abandoned cart contents
Product catalog
Customer tags & segments
Shipping & fulfillment data
Revenue & lifetime value
Browse activity (with app)

Automated Triggers

Set up automated WhatsApp + Email flows triggered by Shopify events:

🛒
Abandoned Cart
WhatsApp within 1 hour, email follow-up at 24 hours. Include cart contents and checkout link.
→ 25-45% recovery rate
✅
Order Confirmation
Instant WhatsApp confirmation with order details. Email receipt for records.
→ 98% visibility vs email
📦
Shipping Updates
Real-time tracking updates via WhatsApp. "Your order shipped" with tracking link.
→ 80% fewer "where's my order" tickets
🚚
Delivery Confirmation
WhatsApp notification when package is delivered. Prompt for review or feedback.
→ 5x higher review response
💫
Post-Purchase Upsell
Product recommendations 3 days after delivery based on purchase history.
→ 15-25% click rate
🔄
Win-Back Campaign
Re-engage customers who haven't purchased in 60+ days with personalized offers.
→ Re-activate 10-20% of lapsed

HiMail.ai vs Other Shopify Marketing Apps

Feature HiMail.ai Klaviyo Omnisend
WhatsApp Marketing Native No No
Email Marketing Yes Yes Yes
SMS Marketing Via integration Yes Yes
Abandoned Cart Recovery Multi-channel Email + SMS Email + SMS
Global Reach 2.7B WhatsApp users Limited (SMS regions) Limited (SMS regions)
Price (10K contacts) ~$149/mo ~$175/mo ~$115/mo

Frequently Asked Questions

How do I connect my Shopify store?

From your HiMail.ai dashboard, go to Integrations / Shopify. Click "Connect Store" and you'll be redirected to Shopify to authorize the connection. The entire process takes about 2 minutes.

Does the integration work with Shopify Plus?

Yes. Our integration works with all Shopify plans including Shopify Plus. For Plus merchants, we also support advanced features like checkout scripts and multi-location inventory.

How do customers opt-in to WhatsApp messages?

We provide opt-in widgets you can add to your checkout, thank-you page, or pop-ups. Customers can also message your WhatsApp Business number directly to opt-in. All consent is tracked and managed in HiMail.ai.

Can I include product images in WhatsApp messages?

Yes! WhatsApp Business API supports rich media including product images, carousels, and quick-reply buttons. Abandoned cart messages can show the actual products left in cart.